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Urgent Repair Classifier

Find out whether your repair is an emergency, urgent, or non-urgent — and what your rights are.

General information only — not legal advice. Classification may vary by the specific circumstances of the repair. Always verify with your state tenancy authority. Last updated: January 2026.

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Urgency at a glance

Emergency — danger to life or property. Act immediately. Call 000 if lives at risk.
Urgent — major habitability impact. Landlord must act within 24–48 hours.
Non-urgent — general maintenance. Written request required; 14 days is typical.

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